Frequently Asked Questions
Everything you need to know about shopping with Eve's Toy Shop.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that for hygiene reasons, intimate wear and earrings are final sale.
How do I know which size to order?
Each product page features a detailed size guide. Since our curated collections come from various designers, we recommend checking the specific measurements provided for the perfect fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and ‘Buy Now, Pay Later’ options via Klarna and Afterpay.
Can I track my order?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.